As of November 2, 2021 all funds for this program have been depleted. 

After nearly a year, the effects of the ongoing COVID-19 pandemic continue to be felt across the country and the world. Here in the Triangle, many homeowners are struggling to pay their bills due to loss of income in the wake of the pandemic.

Homeownership Center Director, Sheila Porter, says, “We understand that this puts an enormous burden on local families. We’re thankful to share that we’re able to help lighten the load for qualifying Raleigh homeowners, thanks to funds received through CARES Act funding received from the City of Raleigh. If you are a homeowner in the City of Raleigh and struggling to make your mortgage and utilities payment, due to a COVID-19 related incident, we’re here for you.”

Here’s everything you need to know about the program, including details on how to apply.

How does the program work?

In a partnership with the City of Raleigh, DHIC received $234,000 in mortgage and utilities assistance funds from the CARES Act to directly support Raleigh homeowners who have experienced a reduction in income due to COVID-19.

Qualifying families will receive up to 6 months of assistance for mortgage and utilities payments.

What are the qualifications to apply?

Raleigh residents, who pay Raleigh city taxes, are eligible for assistance if their household income is below 50% of the area median income (AMI) and they can prove lost or reduced wages due to COVID-19. This applies only to homeowners living in their home, not to those who own a rental property.

Click here to see a breakdown of AMI based on household size to see if you qualify.

How does the application process work?

If you believe you meet the qualifications for assistance, contact DHIC by phone at (919) 615-3737 or by email at to get an application packet to apply for assistance. Or, click here for a full list of our COVID-19 resources

From there, we’ll schedule a telephone or Zoom session to talk about your eligibility and set up additional counseling sessions to help review your budget and look for other ways to help you meet your housing bills.

What If I don’t meet the requirements?

Even if you don’t qualify for this program, there may be other resources available for you. For information about our ongoing foreclosure prevention counseling, please call (919) 832-4345 ext 6.

Please don’t hesitate to reach out to us at any time for more information about how we may be able to help you and your family navigate this difficult time.

City of Raleigh Mortgage and Utilities Assistance Program Impact