Program Overview

Q: What are the terms of the NeighborhoodLIFT funding? 

A: NeighborhoodLIFT funds are provided as a three-year forgivable loan program for owner-occupied properties. As long as the borrower resides in the home, the loan will be forgiven at a prorated amount each year on the anniversary date of settlement. If the house is no longer a principal residence or the property is transferred, repayment of the balance of funds will be immediately due.

Q: Are there income restrictions for eligible borrowers?

A: Yes. Income limits are set for each market for NeighborhoodLIFT funds. The income limits are calculated based on borrower(s)’s income in connection with household size. Click here to view income limits.

Q: If a person living in the home is not included on the loan to purchase the home does their income count in the calculation of household income?

 A: No. Only borrower income is calculated. Click here to view income limits.

Q: Are there other financial requirements to participate in the program?

A: You may be required to make an additional down payment contribution from your own funds if your ‘remaining liquid assets’ at the time of your eligibility determination session will exceed $20,000.

Q: How are liquid assets determined?

A: ‘Remaining liquid assets’ are defined as your available funds in bank accounts such as checking, savings or money market accounts that are readily accessible without withdrawal restrictions or penalties after you have met any out-of-pocket settlement requirements from your own funds.

Liquid assets do not include Retirement Accounts (such as 401(k), IRA or pension accounts, Investment Accounts (such as stocks, bonds or mutual funds), Certificates of Deposit (CDs), Business Checking or Savings Accounts.

Liquid asset determinations and contribution requirement estimates are made at the time of your Eligibility Determination Session. Liquid asset funds that are subsequently transferred to restricted accounts after your Eligibility Determination Session will not be excluded from contribution calculation requirements.

Q: Is there a way to participate in NeighborhoodLIFT since I did not attend the event on February 3rd & 4th?

A: Yes.  Down payment assistance funds will be made available on a first come, first served basis for eligible buyers who have completed the required steps.

Q: What first mortgage lenders are eligible to participate in the NeighborhoodLIFT program?

 A: Click here for the NeighborhoodLIFT approved lender list.

Q: What is homebuyer education, and how do I get it?

A: Homebuyer education is an eight-hour class that teaches about the home buying process. In order to be eligible or NeighborhoodLIFT funds, you must receive certification from any HUD-Approved Housing Counseling Agency that has adopted the National Industry Standards for Homeownership Education and Counseling.  Those agencies for the Raleigh-Durham area are DHIC, Durham Regional Financial CenterRADA, Reinvestment Partners, and Triangle Family Services. You may also choose to participate in the eHome America online course to receive your homebuyer education certification.

Q: I have a homebuyer education certificate from an agency that is not HUD Approved. Will that be accepted?

A: No. Only homebuyer education certificates from HUD-Approved Housing Counseling Agencies that have adopted the National Industry Standards are eligible for NeighborhoodLIFT funds. Those agencies for the Raleigh-Durham area are DHIC, Durham Regional Financial Center, RADA, Reinvestment Partners, and Triangle Family Services.  You may also choose to participate in the eHome America online course to receive your homebuyer education certification.

Q: Can I own another home and still qualify for the NeighborhoodLIFT program?

A: Yes.  If you currently own a home but will be selling it prior to closing on the NeighborhoodLIFT property, you can still be eligible for the program.  At the time of closing you may not own any additional properties including investment properties.

Q: Are short sale properties eligible for NeighborhoodLIFT funds?

A: Short sale properties are eligible for the program. The purchase agreement for the short sale property must be signed by the buyer and the seller to apply for NeighborhoodLIFT funds. The lender (lien holder of short sale property) must ratify the agreement prior to closing.

NeighborhoodLIFT funds can be used in connection with the financing of a Wells Fargo short sale but only if Wells Fargo is not the new first mortgage lender on the short sale purchase. Another lender must originate the new first mortgage loan.

Q:What expenses can I use the NeighborhoodLIFT DPA Funds to cover as part of my purchase of a home?

A: NeighborhoodLIFT down payment assistance funds may be used for any eligible purpose including closing cost assistance, down payment assistance, or borrower minimum out-of-pocket investment if allowed by the first mortgage loan program.

NeighborhoodLIFT funds may cover the closing costs or out-of-pocket requirements of a FHA first mortgage or other type of first mortgage loan, however for a FHA mortgage the borrower must still provide their own 3.5% down payment.

You should consult directly with your first mortgage lender and DHIC to determine how NeighborhoodLIFT program funds may be used in connection with your home purchase.

Q: Can I qualify for additional incentives along with NeighborhoodLIFT funds?

A: Yes. There may be several programs eligible for layering incentives together with NeighborhoodLIFT funding. Programs sponsored by local municipalities or the state of North Carolina could potentially be included.  For more information regarding these incentive programs, email

Q: How do I know if I am eligible for additional incentive programs?

A: Eligibility for each program is determined by the program administrators. Contact them directly to participate in their programs.

Q: Are there any properties that are not eligible for NeighborhoodLIFT funds?

A: Yes. Wells Fargo REO (real estate owned) properties are not eligible for NeighborhoodLIFT funds. To learn if a property is a Wells Fargo REO click here.  In addition, properties outside of the defined geographic area are not eligible. Click on map to see eligible geographic areas.


Q: Once a buyer is determined to be eligible for NeighborhoodLIFT, how quickly will the process move forward?

A: Once a buyer has an executed contract is determined to be eligible, a commitment letter will be issued with a copy sent to the first mortgage lender. The first mortgage lender will then prepare documents for closing and provide copies of the required documents to DHIC at least thirteen (13) business days prior to closing. DHIC will then have all documents prepared for the closing.

Q: What documents do my lender and I have to submit to DHIC so that I can settle on my home using NeighborhoodLIFT funds?

A: Click here for the checklist of documents you must submit.

Q: Will extensions be allowed for clients who do not have a contract on a home within 60 days of the event?

A: No. Extensions are only available for clients who have met the program requirements and are preparing for settlement.

Q: If a contract falls through can the client change to another property?

A: It depends on which step the client is in the process. If this happens, the client should follow up with DHIC directly.

Q: What happens since I was not pre-approved for a first mortgage at the event?

A: Event attendees who were not able to qualify for a loan will be offered financial fitness classes and counseling following the event. The classes and counseling are designed to help prepare clients to get approved for a first mortgage. Financial fitness classes provide information on how to manage income and create a budget based on that income, how to save, how to obtain a credit report, as well as how to apply for and use credit.